CUSTOMER REVIEWS

CUSTOMER REVIEWS

Quotes from some of our happy customers:

  • "Why can’t more companies be like Sunflex SA? A great, high-quality product, competitive pricing, excellent sales, installation, and customer service. Thank you. We were seriously let down by our contractor that installed a Sunflex imitation frameless glass stacking door. After just two months we had had enough and wanted it taken out. It leaked, it creaked, it jammed, and the installer kept trying to tell us that this is the way these patio doors are! So, we popped in to the Sunflex SA Cape Town showroom and met Brett and quickly discovered how amazing their doors are and there and then knew we wanted to replace our system with the Sunflex SA door. What followed truly sets Sunflex SA apart from the competitors: A very reasonable quote arrives within 24 hours. At no extra charge they also offered to remove the old door and return to supplier. Plus, they assisted us with other issues we had had with the previous supplier. The process is explained, we are passed across to Domonic who coordinates all the following stages. The installation is on time and handled perfectly by Langani and Frank. Still cannot believe how they got the old doors out without any damage to the surrounding area! Finally, a follow up visit by Domonic and Brett to officially hand over and explain the system. Maintenance documentation sent by email and a comprehensive warranty completed the package. What more could you want!! Thanks guys."

    Tim & Glen
  • "We are indeed delighted with the installation and your team was an absolute pleasure to have on-site. They are charming, friendly and extremely professional. We can understand why Quintin recommended you guys in a flash and we will certainly do the same if we have anyone that shows interest in your product."

    Brad and Peter
  • "We would like to thank Domonic and yourself for the excellent service you have given us at G03 Palm Springs, Oasis, Century City. Your patience with us and the owner and interior designer and your expertise on your products was first class. Yushree, Keegan and Lenox – what pleasant and informative guys. Their manners are impeccable and they also have patience. It was great to have such an experienced installation team on site."

    Jeanette
  • "Hi Donavan, thank you for the photos, that looks great, I am very impressed. Thank you and the whole Sunflex team so much for the fantastic service all round, you guys have been by far the most responsive and proactive suppliers we have dealt with on the project and we really appreciate it."

    Riaan
  • "Hi Tod, Stuart and I just wanted to say thanks so much, we are so happy with our shutters! They have turned out well and the job was done neatly and to our satisfaction- wonderful service. Please also extend a warm thanks to Glen as well for the communication and overseeing the project. Grateful thanks."

    Dianne
  • "Good afternoon All, I just want to thank you all once again. I had the opportunity to meet many members of the Sunflex team and it was just a pleasure to work with all of you. Frank and Langani were a great team and consummate professionals. Yusri and his awesome team finished the cleaning and minor work today. I am really happy with the final product. Thanks again to a great company, team and product. Take care. Warm regards"

    Ardil
  • "I wanted to take a moment to share our gratitude for the immense effort put in by your team to secure our perimeter again with a quality product. It is not often that one experiences such a high standard of work and commitment. From the first meeting with Donavan we were reassured that Sunflex would be able to deliver in record time a top quality product. Domonic followed up with measurements and like a miracle managed to fast track our installation and oversee the quality of the installation. The on-site team was absolutely amazing. They were friendly, skilled and no problem presented a challenge - even when a travertine tile cracked when removing the old channel they quickly re-tiled with a spare tile I found in the garage. Wilene professionally managed the invoicing and even responded to some late at night payment confirmations. I really have to commend you on every person that was part of the project and would be most grateful if you could extend our sincere thanks. I have been in business for many years and know that ultimately it is the quality of teams that create lasting impressions of success. You have a great team and we will be sure to recommend Sunflex to all our friends and clients. Kind regards and all the best."

    Bosman and Tonya
  • "Mbongeni and another staff member (unfortunately I don't know his name) came and serviced our doors last week and they are both an absolute asset to your company. Not only did they do a fantastic job, but they were just such pleasant guys. I certainly wouldn't hesitate to recommend your company in future, based on the fantastic service we received. Thanks again."

    Kirsty
  • "WOW............ what can I say. The team made up of Brett, Domonic and the installation guys were awesome. From the first consultation to the final touches everything was perfect. They are so professional and I would recommend them to all my family and friends. Brian and I love our New frameless doors. Will definitely be using them again for further renovations as cashflow allows!!"

    Vanessa
  • "Thanks very much to all of you. The only thing that is more impressive than your beautiful product has been the incredible service we've received from everyone at Sunflex I've dealt with! Love my braai room door/wall and will definitely be in touch when I next get carried away and decide to renovate my house more!"

    Michael
  • "It's always a pleasure having your staff on site. They are friendly, professional and great people."

    Estie
  • "Dear Emma, I would like to compliment your technicians who serviced and repaired my glass sliding doors on 10 March. They were a pleasure to deal with and cleaned up very well. I do hope you have managed to retain them in your business in this crazy lockdown period as they appear to be well worth looking after."

    Jos
  • "Dear John, I write pursuant to our telephone conversation this morning. My purpose is to record my extreme appreciation for the work done by your team of 3 who installed your Sliding System on our patio. Not only does the work appear to be of the highest quality but I would like to pay special tribute to the manner in which Eliot and his team conducted themselves. They were unfailingly polite, and cleaned up carefully once they had finished. Eliot in particular went out of his way, and perhaps unnecessarily so, in order to oblige. I had arranged with Dominic that your men would remove the roll down blinds which were on the patio, and the removal of the blinds left a few holes in the masonry. Neither I nor Eliot had any polifilla on hand and I believe that unasked, Eliot went off and located the necessary to close up the holes. The result is that there are now no signs of what had been in the masonry before. In the circumstances, please convey our special thanks to Eliot and his team."

    Roger
  • "I would just like to compliment your following staff: Firstly, Brett you came out to discuss and measure the enclosed area. Secondly, Dominic, who not only remeasured but explained so many technical questions that we asked. Then the team of Yusree, Keegan & Lennox who arrived here at 8am as arranged this past Monday morning to start installing. They were a pleasure to have in my apartment and went s our doing what they had to and finished on Tuesday afternoon. Yesterday morning, Bertrand Dominic arrived to check the entire system and explain a few more details now that it is installed. Today, sadly customer service hardly exists, but I compliment the above people and will highly recommend Sunflex as a Company. It was a pleasure to enjoy such service."

    Rhona Oasis Retirement Resort
  • "Good Morning, I would just like to say a BIG THANK YOU to all the Sunflex team. From quotations to installation the service was fantastic. Well done guys."

    Cathy and Mario
  • "Good day, once again, thank you very much for the excellent service each of you have provided. It has truly been a pleasure doing business with a team of such professional people. We are more than willing to be used as a referral for any other potential clients in the area."

    Klaas and Linda
  • "Many thanks for the exceptional service, professionalism of the team who installed and spectacular product! We are delighted!"

    Roxanne
  • "Thanks Nirvana. May I take the opportunity to congratulate and thank the Sunflex team for a truly professionally executed project and a great result. We are delighted with the frameless sliding glass installation and the massive effect it has had on our living area. From the initial product demonstrations to the price negotiations and installation it has been a painless experience for us and we really feel like we have got value for money! Craig’s installation team lead by Sicelo were really impressive and a pleasure to deal with. Thanks once again."

    Sid
  • "Dear John, I would like to take this opportunity to thank the entire team for the excellent service. The product has truly transformed our living room. You have an amazing team of specialists. Donovan your service has been amazing. Your enthusiasm and approach is exceptional. Dominic and the installation team has been very professional and efficient. Wishing you all the best."

    Omar
  • "Hi Craig, the team have completed with the fitment today. The work they have done including they service and manners were excellent. Thanking You."

    Humera
  • "Dear Wilene, your men did a wonderful job and they need to be complimented. Thank you."

    Brian
  • "Dear John, Wilene, Domonic and Theunis and his team, thank you all so very much for the most amazing installation and product. We have wanted to install Sunflex for so many years, but I never realised how happy we would be and how much we would love it!! Thank you all so very much for everything you did to expedite it for us. Have a great rest of the week"

    Briggie
  • "A word of thanks for the awesome job that you did on enclosing the balcony and the braai room. We are super impressed with the workmanship and the service. Cheers to a job well done! Happy holidays to you all."

    Sedica
  • "Thank you SO much for completing the installation of our new windows & door. We just LOVE it! Things are still a little chaotic this end, but hoping by the weekend we get cleaned up & are able to start showing off our new look lounge. Many thanks to you & your team for the professional manner in which this project was handled, from beginning to end. Thank you again."

    Kim & Mark
  • "We initially saw Sunflex at the Durban Expo...... We are so pleased that we remembered Sunflex. Your service has been incredible: from contacting you, through the quoting & measuring process and now to the installation. All your teams have been professional, efficient and know their product exceptionally well. Anthony and his team are about to finish the job with us and we have been so impressed. Thank you all very much - we will be recommending Sunflex."

    Shaun & Heidi
  • "Thank-you so much. You have a wonderful team working for you. Our floor wasn’t easy to work with, but our doors look amazing. Take care."

    Lara
  • "Hey Craig, over the moon happy, the installation team were brilliant, the installation was professional and every day the area was left clean and tidy, all round a pleasant experience dealing with you guys."

    Richard
  • "Hi John, would like to thank you and the team that installed, everything was carried out smoothly and in a professional manner. Well done."

    John
  • "Kieran, just to say thank you for the excellent Customer Service ...apart from being very pleasant people, Mbongeni and his assistants he is a true professional at his job, NO half measures or short cuts, he would be an asset to any company. I wish you well for the future and it was a pleasure doing business with you!"

    Keith
  • "Hi John, just a short note to tell you how impressed and satisfied both Twoin and I have been with the doors installed from the ‘measuring up’ stage to the finished job. The guys you sent to site were extremely capable, efficient and appear to have done everything perfectly and even though I’m still too dof to open and close them, know that they will add hugely to our outside area. Carrie will do an eft today and once again, well done and thank you."

    Geoff
  • "Hi Wilene, many thanks for an amazing installation .. we are so happy with it! Your team were really so amazing and we will most certainly recommend Sunflex to anyone interested!"

    Laura and Trevor
  • "Hi Adri, Thanks so much for that...Have to say, Sunflex saved our house!! The one piece of glass that shattered held in place preventing an oxygen-explosion, which would have been disastrous. So anyone needing confirmation that it’s a great product, send them our way!"

    Anna
  • "Hi Kieran, thank you so much once again for an outstanding job. It looks fabulous and we are very happy. Congratulations too on your fantastic team. What a nice bunch of guys. They work neatly, cleanly and are very pleasant people. A great team you have there."

    Joy
  • "Thank you to the installation team. Excellent and professional service throughout. We are extremely happy with the result."

    Monika
  • "I have been so happy with these doors and also with the prompt service always received."

    Judy
  • "Your service is outstanding and I will definitely be recommending your company to friends."

    Tally
  • "Cheers John, top class product and service. Pleasure dealing with you and your company."

    Paul Wolpert
  • "Hi Kieran, the installation went on perfect. I must thank you guys for the execellent service and the professionalism I was afforded from the first point of contact. Well done to you guys and the team. Have a blessed day."

    Ravi
  • Thank you so much for the amazing shutters. We are so impressed with the product as well as the service received. Shutters were ready before schedule, and the teams worked so fast and professionally. We thought we be left with messy rooms from the dust, but there was zero dust and the teams cleaned up so well as they were working.

    I would highly recommend your company and service. Glenn really knew what he was talking about when he came to do a comprehensive quote with us. Thank you so much, very impressed.

    Mandy McKenzie
  • To anyone out there looking or shutters / security shutters ...

    I moved into my new house in December 2016 and really did my homework shopping for quality security shutters for my entire house. Not only did Sunflex beat two other competitors prices without telling them the quotes I got, but ... there service and commitment to deadlines was beyond accurate. I have had after installation services that have been dealt with so fast it actually blew me away and they made me think I was there only client.

    Glenn and his team truly have been amazing. I told them I had misplaced my security sliding door keys and the only one I had was bent and was about to break, within a day I got a whole new set delivered to my house at no extra charge. My shutters are top quality and I have had my neighbour who purchased his house 9 months after me do exactly the same throughout his house.

    Don't waste your time shopping around, I can assure you that you will not get better prices, quality or service any where else.

    Laura Radford - Izinga Ridge
  • I would really like to thank you and your team for the amazing service and quality of shutters you installed. Building a new home is a very daunting task and I can honestly say that your team were by far the best contractors on sight.

    There was never a time when the area was left in a mess and your installers were always very polite and pleasant to deal with - no issue was a problem. More impressive has been your after service when there have been a few niggles with our very large shutters. Please pass on my thanks to your whole team.

    Damon and Sandy Clark - Simbithi Eco Estate
  • "Many Thanks for excellent service standards. "

    Amar Deonarain
  • Patrick, please may I convey my thanks to your outfit for the absolutely excellent service with the instalment of our shutters at Santorini last week. They were exemplary.

    Susanne vd Merwe
  • Dear Jeremy   We are absolutely delighted with our Sunflex doors and would like to mention that your two workmen were absolutely outstanding.  What a pleasure welcoming them into my home.  They were precise, immaculate and must be congratulated on a job well done.

    Colleen Jennings
  • Thank you so much we are extremely happy with the finished product. The team which you sent to do the job were out of the top drawer, especially the one who did all the “technical “ work. He knew exactly what he was doing and was extremely thorough , paying so much attention to the detail. He needs to be praised for the quality of his workmanship. All three were well mannered and friendly and fully committed to the job at hand, no rest periods they just plugged away. What was also impressive was that the worksite was left clean and tidy each day . I also received positive comments from my neighbours. Well done Sunflex ,the standard of your workmanship and service should be an example to others. Please pass on our thanks and appreciation to those involved.

    Keith Westermeyer
  • I didn't have the opportunity to personally thank you and your team for your exceptional service. I cannot fault you in any and like you to know you have exceeded my expectations. It's been a pleasure doing business with you guys and would highly recommend you in future. Again I would like to commend you on a job well done. Take care and go well.

    Monrique Goliath
  • I just want to take this opportunity to thank you and your team for a job well done. I LOVE my frameless glass installation! Domonic, it has been a pleasure dealing with you. You, and all involved in my order, have only delivered top notch service. In an environment where this is hard to come by, please know that it has been noticed and appreciated. Please also pass on my thanks to your installation crew. Both gentlemen were superb! They operated in a professional manner and I was so appreciative of the fact that they always left my home and their workspace clean and tidy at the end of every day.  

    Julie-Anne
  • First I would like to thank you for prompt attention and very efficient service throughout our dealings with you I would like to congratulate you and your staff for a job very well done. Your staff have been very professional and extremely pleasant to have here. Nothing has ever been too much trouble and their attention to detail is excellent. They are proud of their workmanship and are such an asset to Sunflex Thank you very much. You can be assured that we will recommend Sunflex most highly

    Tim and Lynne Venning
  • "Working with Sunflex has certainly been my highlight of 2016 when it comes to suppliers and service excellent!"

    Katrin Ludik Ocean View House
  • "We have been so impressed with both the guys that fitted our doors. They were so polite , neat and tidy and efficient. We were pleasantly surprised that our installation happened earlier than expected so thank you so much for that! We are delighted with the doors and our verandah is all but finished. So now we can look forward to many happy gatherings with friends and family. Thanks once again and please thank your men as well. They were a pleasure to have."

    Caz Lambie
  • "I would like to commend your guys that did our job – they were very pleasant to deal with and had a great sense of humour. They worked very neatly and tidied up beautifully at the end of each day.  They also obviously know their jobs very well! Thank you for a job well done – I believe the foreman from the Estate came and had a look and says that our patio is the best on the Estate from workmanship and looks."

    Rose Scheepers
  • "Just to confirm that my wife and I are absolutely delighted with the magnificent job you have done – this will certainly add considerably to our enjoyment of our house in the years to come ! I must also place on record that it has been an absolute pleasure dealing with Sunflex and we are truly amazed at the manner in which you worked with so little input from ourselves – if only all contractors took such pride in their work and service the world would be a considerably better place!"

    Peter Brink
  • "I cannot commend your staff enough – their work performance is truly excellent. It is such a pleasure to have people work on our house that arrive with all the tools etc. and leave the area neat and clean. Believe me, this is very rare these days.  I cannot compliment your company and staff enough for the outstanding installation of my patio doors, it has transformed my home, and given that it is in a very prominent position on the estate, I hope that it will give people an opportunity to view them, and I will have absolutely no hesitation in recommending your company."

    Bridget Jelliman
  • "Dear Patrick, As you probably know, the installation of a Sunflex system at our home is now complete. We wanted you to inform you that we are delighted with the end result and the extent to which the addition has changed the look and feel of our home. Although early days yet, we are confident that we have what we originally wanted, i.e. an all-weather room to be used at any time. Although German engineering is seldom associated with domestic products in this part of the world the Sunflex system is a shining example of `Vorsprung durch Teknik` which in our view will add more quality to life than any four wheeled offering! It would be remiss of us to make no mention of the work crew on our job and we hesitate to call them 'installers'. The term technician seems more applicable as they went about their task almost surgically erecting the system for us. During our time as home owners in numerous countries, having countless jobs done in our homes ranging from simple new sinks to complete new kitchens and additional rooms, we have never experienced a team as diligent and professional as your’s. They really are to be commended. Wishing you continued success."

    Mark & Carol Saunders, Ballito
  • "I am writing to let you know how much we appreciate the outstanding customer service that Jeremy, Kieron and your installation team provided. They all provided timely and helpful advice regarding your brand and installation. The great service made us feel that you care about delivering a high quality of services and developing a long-term relationship that means more than just making a sale. You have put together a great team that makes customers feel respected and valued. Thank you, for our wonderful doors."

    Cathy & Mark
  • "I would just like to compliment Sunflex on a superb job done on both our patios. It has added huge value to our property and has eliminated much of the outside roads noise levels. Your Sunflex team showed great skills and professionalism in our project and we would highly recommend your product offering to any one enquiring about it."

    Harold & Irene Botha